Customer SupportAdvanced

Find the pattern in a month of complaints

Reads a period of complaints for the causes underneath them, separates one-offs from systemic problems, and sizes each one honestly.

Works with Claude, ChatGPTUpdated 2026-09-27

When to use it

Use this monthly, on complaints rather than on everything. The same underlying problem arrives in twelve different wordings, and nobody fixes it because nobody sees it as one problem.

Excerpt
Produce four sections.
1. UNDERLYING CAUSES

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Sorts a batch of tickets by what they actually need, groups the duplicates, and pulls out anything urgent that is hiding in the queue.

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