Triage a backlog of support tickets
Sorts a batch of tickets by what they actually need, groups the duplicates, and pulls out anything urgent that is hiding in the queue.
Reads a period of complaints for the causes underneath them, separates one-offs from systemic problems, and sizes each one honestly.
Works with Claude, ChatGPTUpdated 2026-09-27
Use this monthly, on complaints rather than on everything. The same underlying problem arrives in twelve different wordings, and nobody fixes it because nobody sees it as one problem.
Produce four sections.
1. UNDERLYING CAUSESTell us who you are and all 50 prompts open up, with a PDF of the whole library sent to your inbox.
This opens all 50 prompts, emails you the PDF, and lets us follow up once. No newsletter signup, and we do not share your details.
Sorts a batch of tickets by what they actually need, groups the duplicates, and pulls out anything urgent that is hiding in the queue.
Reads a year of account history for the signals that precede a cancellation, and separates them from ordinary noise.
New prompts as they go up, plus founder essays on shipping AI systems. ~2 emails / month.
Prompts get you started. If you want this wired into how your team actually works, see what we do.