Run a deal review that finds the untested assumption
Separates what the customer has actually said from what your team is hoping, then names the one thing to test this week.
Reads a year of account history for the signals that precede a cancellation, and separates them from ordinary noise.
Works with Claude, ChatGPTUpdated 2026-09-27
Use this a quarter before a renewal, on the whole account history rather than the last conversation. Churn is usually visible months earlier in things nobody flagged, and this is a way of reading the record for them deliberately.
Produce four sections.
1. WHAT CHANGEDTell us who you are and all 50 prompts open up, with a PDF of the whole library sent to your inbox.
This opens all 50 prompts, emails you the PDF, and lets us follow up once. No newsletter signup, and we do not share your details.
Separates what the customer has actually said from what your team is hoping, then names the one thing to test this week.
Separates the objection someone said from the concern underneath it, then drafts a response to the concern.
New prompts as they go up, plus founder essays on shipping AI systems. ~2 emails / month.
Prompts get you started. If you want this wired into how your team actually works, see what we do.