Services · AI Agent Development

AI agents that
do the work,
not just describe it.

We build autonomous agents that plan, execute, and adapt across your real systems. Production-grade in 2–4 weeks, with human-in-the-loop controls, full observability, and a clear audit trail on every action.

See agent solutions
30+ AI tools in production·3 products shipped·2–4 week delivery
Overdue Invoices Agent
REASONING
EXECUTION TRACE
PlanIdentify overdue invoices > 30 days
QueryinvoiceDB.find({status:"overdue"})
Result3 matches: total ₹12,84,000
ComposeGenerate reminder emails per account
AwaitHuman approval for send action
TOOLSinvoice_dbemail_svccrm_lookup
4/5
steps complete
2.3s
elapsed
1
approval needed
→ TASK INPUT
“Find overdue invoices and send reminders.”
Human-in-the-loop
Approval required before send
DEPLOYED
2.3wks
kickoff → production
Beyond chatbots

Agents reason, use tools,
and finish the task.

A chatbot answers a question. An agent plans a sequence, calls APIs, handles exceptions, escalates when it's unsure, and leaves a full trace. The engineering is different. So are the outcomes.

Largest deployment
1,000+
résumés screened daily by Janus agents, in production at India's largest staffing company.
30+
AI tools in FlowFin: finance agents in daily use
60+
recruiters relying on Janus agents daily
12+
content types Veritas agents generate with citation
Capabilities

What an Optivus agent
actually does.

Six engineering patterns we bring to every agent engagement. Not a menu. A stack.

01Planning & reasoning

Agents that decompose, decide, and self-correct.

Decomposition, tool selection, branching, and self-correction. The agent reasons about the approach, revises when things go sideways, and surfaces its thinking so you can see why.

  • Task decomposition & sub-goals
  • Self-correction on failure
  • Explicit confidence thresholds
Reconcile A/RFetch invoicesFetch paymentsMatch amountERP APICacheBank feedStripeExactFuzzy ±1dmatch?conf > 0.92noflag for reviewyesauto-post
02Tool integration

Connected to your real systems, not a sandbox.

APIs, databases, document stores, internal services. Every tool call is schema-validated, rate-limited, and logged. Adding a new tool is config, not a rewrite.

  • REST · GraphQL · gRPC · SQL
  • Retry & backoff, per-tool
  • Tool registry & versioning
agent8 TOOLSPostgres/REST APISendGrid#SlackNotionSheets$StripeSalesforce
03Human-in-the-loop

Approval gates, exactly where you need them.

Configurable policy: auto-run low-risk actions, escalate high-stakes ones to a human. Every approval is captured with context and the full trace, so nothing is decided in a black box.

  • Policy-based escalation
  • Inline approval UI
  • Every decision auditable
Approval queue
4 PENDING · 2 AUTO
Refund: order #28471
₹14,200 · overrides policy
2m
ApproveReject
Send contract: Acme Co.
draft by agent · 94% match
6m
review
Auto-post reconcile
12 invoices matched
11m
auto ✓
Update CRM: Zenith
inferred from 3 emails
18m
auto ✓
full audit trailpolicy v2.4 · all actions logged
04Observability

See exactly what the agent did, and why.

Structured traces of every plan, tool call, and result. Latency, cost, and failure modes broken down per run. When something goes wrong, we already have the evidence.

  • Per-run trace & replay
  • Cost · latency · failure dashboards
  • Alerts on drift & anomalies
trace · run_a8f2c · live
STREAMING
14:02:11.402plandecomposed task into 5 steps
14:02:11.918tool_callinvoice_db.query(status:"overdue")
14:02:12.344tool_result3 rows · latency 426ms
14:02:12.351thinkchoose template by customer tier
14:02:12.887tool_callcrm.fetch_customer(id:4127)
14:02:13.102tool_resulttier: enterprise · acct_mgr: R.P.
14:02:13.221composedraft email, tone: formal
14:02:14.008hitlescalate to account manager
14:02:14.512hitl_respapprover R.P. → "approve"
14:02:14.913tool_callemail.send(template:enterprise)
14:02:15.401tool_resultsent · msg_id mq_8s2k · 312ms
14:02:15.402think1/3 reminders dispatched · next: acct #2
14:02:15.890tool_callcrm.fetch_customer(id:5184)
14:02:16.103tool_resulttier: standard · acct_mgr: A.K.
14:02:16.104
14 events4 tool calls1 escalationavg 198ms
05Multi-agent systems

Coordinated teams of specialist agents.

An orchestrator routes sub-tasks to specialists: a research agent, an extraction agent, a decision agent. Each is small, testable, and owns one job well.

  • Orchestrator / worker pattern
  • Message contracts between agents
  • Per-agent eval suites
OrchestratorROUTES & CONSOLIDATESResearchweb · docs3 TOOLSExtractparse · OCR2 TOOLSDeciderules · LLM4 TOOLSDeal-Memo v3consolidated · 17 sources · 2 flags
06Evaluation & testing

Regression tests for non-deterministic systems.

Scenario-based eval suites that run on every change: happy path, missing fields, ambiguous intent, adversarial inputs, edge cases. We only ship when the matrix is green.

  • Scenario coverage matrix
  • Regression gates in CI
  • LLM-judge + golden sets
Eval matrix · 80 scenarios
pass 97.5%
happy path
missing field
ambiguous intent
tool timeout
policy conflict
adversarial
edge: zero
edge: huge
pass soft failregression run · 2h ago
How we work

The Optivus Method.

Every engagement runs four phases on a fixed rhythm. You always know what is being delivered, what comes next, and where we are on the clock.

week 0–1
01
Scope

Map the workflow, the tools, the escalation points. Define success metrics.

Agent spec + success criteria
week 1–3
02
Build

Iterative development, weekly demos. Start with the core workflow, add tool integrations, refine behavior.

Agent passing 80% of eval set
week 3–4
03
Ship

Deploy with full observability. Every action logged, alerts on anomalies, team trained.

Production deployment + runbook
ongoing
04
Scale

Analyze usage patterns, expand to adjacent workflows, optimize tool calls.

Quarterly expansion + tuning
Learn more about The Optivus Method
Common questions

About AI agent development.

An AI agent is a system that takes a goal, plans a sequence of actions, calls tools (APIs, databases, services) to carry them out, and adapts when things don't go as expected. Unlike a chatbot, it actually executes, with the guardrails and audit trail an operations team needs.

Bring us your
messiest workflow.

A 30-minute call. Describe a workflow that eats time. We'll scope the right agent approach, including when the answer is “don't build an agent for this.”

30 min
no-prep, no-pitch, scoping call
you own it
code, prompts, evals, all yours
2–4 wks
kickoff to production deployment
NDA ok
sign before anything is shared