SolutionUpdated March 2026

Order-to-cash automation that reduces DSO and accelerates collections

Automate the full O2C cycle: sales orders, delivery notes, invoicing, payment tracking, and cash application. Stop chasing payments in spreadsheets.

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Your order-to-cash cycle is leaking revenue

Sales orders in one system, delivery notes in another, invoices in a third, payment tracking in Excel. When a customer asks about an invoice, your team scrambles across tools to find the answer. DSO is too high because follow-up is inconsistent. Cash application is manual, matching payments to invoices one by one.

45+ days

Average DSO for Indian mid-market companies

3-5 tools

Used across the typical O2C process

8+ hrs/week

Spent on manual cash application and reconciliation

15-20%

Of invoices require manual follow-up for payment

How FlowFin automates order-to-cash

FlowFin connects your entire O2C workflow in one platform. Sales orders flow to delivery notes, delivery notes trigger invoices, payments are tracked and applied automatically, and your AR team gets real-time visibility into customer aging and collection status.

01

Order to invoice

Sales orders convert to delivery notes and invoices automatically. Line items, pricing, and tax calculations carry through without re-entry.

02

Deliver and confirm

Delivery notes with status tracking. Partial deliveries, returns, and credit notes all handled within the workflow.

03

Track and collect

Payment tracking with automated reminders. Customer aging reports updated in real time. Escalation rules for overdue accounts.

04

Apply and reconcile

AI-assisted cash application matches incoming payments to open invoices. Bank reconciliation with auto-matching.

Key capabilities

Sales order management

Create and manage sales orders with customer pricing, discounts, and terms. Automatic tax calculation and approval routing.

Delivery note automation

Generate delivery notes from sales orders. Track partial deliveries, returns, and delivery confirmations.

AI-powered cash application

Match incoming payments to open invoices automatically. Handle partial payments, advance payments, and multi-invoice settlements.

Customer aging reports

Real-time AR aging by customer, invoice, and aging bucket. Drill down from summary to individual invoices.

Automated dunning

Configurable payment reminder sequences. Escalation rules based on aging, amount, and customer tier.

Credit note management

Issue credit notes linked to original invoices. Track credit balances and apply to future invoices.

Results you can expect

30-40%

Reduction in DSO with automated collections

8+ hrs

Saved per AR team per week on cash application

Real-time

Visibility into customer aging and payment status

Zero

Manual payment-to-invoice matching required

Our AI implementation process

Every engagement follows the same four-phase structure.

01

Scope

Map the workflow, define success criteria, lock deliverables.

02

Build

Weekly working demos. Direct channel with the build team.

03

Ship

Production deployment on your cloud with monitoring.

04

Scale

Optimize on real usage. Expand to adjacent workflows.

Frequently asked questions

Order-to-cash (O2C) automation covers the entire revenue cycle: from receiving a sales order to collecting payment. It includes sales order management, delivery tracking, invoicing, payment collection, cash application, and reconciliation. FlowFin automates this full cycle in one platform.
AI matches incoming bank payments to open invoices by analyzing payment references, amounts, customer history, and partial payment patterns. This eliminates the manual process of matching payments to invoices one by one, which typically takes hours per week.
DSO benchmarks vary by industry. Manufacturing typically sees 45-60 days, services 30-45 days, and distribution 30-40 days. If your DSO exceeds your industry average, O2C automation can help reduce it by ensuring consistent follow-up and faster invoicing.
Yes. FlowFin can sync customer data and sales order information with popular CRMs. This ensures your sales team and finance team work from the same customer data.
Faster invoicing (automated from delivery notes), consistent follow-up (automated dunning sequences), easier payment (customer portal), and faster cash application (AI matching). Each step removes friction that extends the payment cycle.

Ready to get started?

Book a 25-minute call. Bring your workflow and we will show you exactly how we would approach it.

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